ADA

Accessibility (ADA)

Twin Cities Summer Jam welcomes attendees with disabilities and complies with the Americans with Disabilities Act. We are dedicated to continually improving our efforts to ensure attendees have access to all festival goods and services, regardless of ability.

Eligibility
It is not acceptable to fake or exaggerate a disability to gain access to accommodations. Our ADA department has finite resources and needs to focus these resources on helping those who legitimately require assistance.
ADA Access Center
ADA Access Centers are conveniently located throughout the festival to support and address the needs of all attendees with accessibility needs.

Get your ADA wristband credential.

Have your ADA questions answered.

Learn about all accessibility services.

Wheelchairs
We encourage all patrons to utilize personal forms of transportation, including wheelchairs and scooters.
Pathways
The venue is fully navigable for people with mobility disabilities, including accessible pathways connected throughout the venue.

Accessible pathways include parking, entrances, vendors and all other activity areas.

All VIP areas are accessible.

General Admission is accessible.

For more information about accessible pathways, please inquire at the Access Center during the festival.

Charging
If you need to recharge your motorized wheelchair, you may do so at the Access Center.

Bring all cords and accessories needed to charge your devices.

Chargers must use a 110-volt, 20 amp circuit.

We will not be providing wheelchair or scooter rentals.

Parking

ADA Parking is available for attendees with valid Disabled Person Parking placard, permit or license plate. It is against the law to park in an accessible parking space without the required credentials or to fraudulently use credentials in order to gain access to Accessible Parking.

Viewing Areas
Elevated platforms for ADA attendees and companions.

Rules:

  • No Smoking
  • ADA areas are for attendees with mobility limitations
  • One companion allowed
  • Platforms have limited capacity, first come first served basis, companions may be asked to move off platform if area reaches capacity
  • Attendees must remain seated, seats cannot be saved, companions must use chairs provided
  • TCSJ cannot provide any personal assistance, push or pull services
ATM's / Concessions
All ATMs and concessions are fully accessible and located throughout the venue. If assistance is required, please confer with a festival staff member
Service Animals
Service Animals are permitted throughout the festival grounds. If you require the use of a service animal to enjoy TC Summer Jam, we strongly encourage the use of an identifying vest, harness, cape, or leash, so other TC Summer Jam patrons do not attempt to pet or play with your service animal.

Rules: 

No emotional support animals, therapy animals, or companion animals.

Pets are not allowed and will be turned away.

Only legitimate service animals that are properly trained and under the proper care of their owners will be provided with the appropriate credentials.

Service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered. If these devices interfere with the service animal’s work or the individual’s disability prevents using these devices, the individual must maintain control of the animal through voice, signal or other effective controls.

Service animals must be housebroken and should use the service animal relief area

Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal.

All animals should have legally required vaccinations (which may need to be verified).

Ticketing
All VIP and General Admission areas have accessible seating. Additionally, there are elevated platforms for ADA attendee’s and companions who may need to see above the crowd, an ADA Wristband is required to enter these viewing platforms. If you have questions or would like assistance in selecting tickets, please reach out via email to tickets@tcsummerjam.com.

ROCK, POP, AND COUNTRY COME TOGETHER

THE FIRST 3-DAY MULTI-GENRE OUTDOOR MUSIC FESTIVAL

TOP HEADLINERS ALONG WITH THE MOST EXCITING RISING STARS

...Right Here, Inside the Twin Cities Metro

Join the Jam Fam for insider updates:

all fields required