Twin Cities Summer Jam welcomes attendees with disabilities and complies with the Americans with Disabilities Act. We are dedicated to continually improving our efforts to ensure attendees have access to all festival goods and services, regardless of ability.
It is not acceptable to fake or exaggerate a disability to gain access to accommodations. Our ADA department has finite resources and needs to focus these resources on helping those who legitimately require assistance.
ADA Access Center
ADA Access Centers are conveniently located throughout the festival to support and address the needs of all attendees with accessibility needs.
Get your ADA wristband credential.
Have your ADA questions answered.
Learn about all accessibility services.
The venue is fully navigable for people with mobility disabilities, including accessible pathways connected throughout the venue.
Accessible pathways include parking, entrances, vendors and all other activity areas.
All VIP areas are accessible.
General Admission is accessible.
For more information about accessible pathways, please inquire at the Access Center during the festival.
If you need to recharge your motorized wheelchair, you may do so at the Access Center.
Bring all cords and accessories needed to charge your devices.
Chargers must use a 110-volt, 20 amp circuit.
We will not be providing wheelchair or scooter rentals.
ADA Parking is available for attendees with valid Disabled Person Parking placard, permit or license plate, as well as the applicable proof that it belongs to them. It is against the law to park in an accessible parking space without the required credentials or to fraudulently use credentials in order to gain access to Accessible Parking.
Elevated platforms for ADA attendees and companions who may need to see above the crowd, ADA Wristband required.
Companions may be asked to stand if capacity is reached.
Viewing areas are non-smoking.
Attendees are not allowed to save spots.
If an attendee is not-present for over an hour, their area will be given to another disabled guest.
ATM's / Concessions
No emotional support animals, therapy animals, or companion animals.
Pets are not allowed and will be turned away.
Only legitimate service animals that are properly trained and under the proper care of their owners will be provided with the appropriate credentials.
Service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered. If these devices interfere with the service animal’s work or the individual’s disability prevents using these devices, the individual must maintain control of the animal through voice, signal or other effective controls.
Service animals must be housebroken and should use the service animal relief area
Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal.
All animals should have legally required vaccinations (which may need to be verified).